Privacy Policy


Privacy Policy

At Fluffle Friends, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our store.

Information We Collect

When you interact with our website, we may collect the following information:

  • Personal details (such as name, email, phone number, billing/shipping address) when placing an order.

  • Payment information (processed securely through third-party providers, we never store your credit card details).

  • Technical data such as IP address, browser type, and device information for website performance and security.

How We Use Your Information

We use your data to:

  • Process and deliver your orders.

  • Communicate with you about your purchase, promotions, or customer support inquiries.

  • Improve our store’s design, products, and services.

  • Comply with legal obligations.

Sharing Your Information

We only share your information with trusted third parties that help us operate our store (such as payment processors, shipping carriers, and analytics tools). We never sell or rent your personal information to marketers.

Cookies

Our website uses cookies to improve your browsing experience, remember preferences, and analyze site traffic. You can disable cookies in your browser settings, though some features may not work properly.

Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal data. To exercise these rights, please contact us using the details below.

Data Security

We take reasonable precautions to protect your personal data. While no system is 100% secure, we work with trusted partners and industry-standard measures to safeguard your information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us at:

📧 hello@flufflefriends.com
📞 250-447-0561